CANCELLATION & RETURN/REFUND POLICY

Cancellation Policy

Thank you for shopping with Shanta Farms. We value your satisfaction and want to ensure a positive experience with our products. Please read our refund policy carefully before making a purchase from our website.

Refund Eligibility

We offer a 7-days with 75% refund policy (shipping costs for returning products) on all eligible products purchased from Shanta Farms. To be eligible for a refund, the following conditions must be met:

The product must be purchased directly from our website, www.shantafarms.com
The product must be in its original, unused, and unopened condition.
You must initiate the refund request within 15 days from the date of purchase.

How to Request a Refund

To request a refund, please follow these steps:

Write Us Mail on shantatradexim@gmail.com
Mention following information:
Your Full name :
Order Number :
Email address associated with your order
Payment Mode : COD / Online / UPI
Reason for the refund request
Any additional relevant information
Process Refund
Once we receive your refund request, our customer support team will review it within 05 business days. If your request is approved, we will send you an email notification confirming your refund.